Privacy Policy

Last updated: 15 January 2026

Introduction

digitanovae Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us.

We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our registered office is located at Poseidonos Avenue 114, Limassol 3043, Cyprus.

Data We Collect

We may collect and process the following types of personal data about you:

  • Contact Information: Name, email address, telephone number, company name, and job title when you contact us or subscribe to our services
  • Website Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on pages
  • Communication Data: Records of correspondence when you contact us through our contact forms, email, or telephone
  • Technical Data: Device information, operating system, browser version, and other technical identifiers
  • Marketing Data: Your preferences for receiving marketing communications and your communication preferences

How We Use Your Information

We use your personal data for the following purposes and under the following legal bases:

  • Service Provision: To provide our enterprise data integration services and respond to your enquiries (Legal basis: Contract performance and legitimate interests)
  • Communication: To communicate with you about our services, respond to your questions, and provide customer support (Legal basis: Contract performance and legitimate interests)
  • Website Improvement: To analyse website usage and improve our website functionality and user experience (Legal basis: Legitimate interests)
  • Marketing: To send you information about our services that may be of interest to you, where you have consented or where we have legitimate interests (Legal basis: Consent or legitimate interests)
  • Legal Compliance: To comply with our legal obligations and protect our rights (Legal basis: Legal obligation and legitimate interests)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and providing our services
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Your Rights

Under the GDPR and applicable data protection laws, you have the following rights:

  • Access: The right to access your personal data and receive information about our processing
  • Rectification: The right to have inaccurate personal data corrected
  • Erasure: The right to have your personal data deleted in certain circumstances
  • Restriction: The right to restrict the processing of your personal data
  • Portability: The right to receive your personal data in a structured, machine-readable format
  • Objection: The right to object to the processing of your personal data
  • Withdraw Consent: The right to withdraw your consent where processing is based on consent

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we retain:

  • Contact and communication data for up to 7 years after our last interaction
  • Website usage data for up to 2 years
  • Marketing data until you unsubscribe or withdraw consent
  • Legal and compliance data as required by applicable laws

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.